• J.D. with honors 1982, University of North Carolina School of Law
• B.A. 1977, East Carolina University

N.C. Dispute Resolution Commission
- Appointed by Chief Justice Sarah Parker 2008-2014
- Past Chair, Standards, Discipline, and Advisory Opinions Committee
- Past Program Oversight Committee member

After practicing law with Womble Carlyle Sandridge & Rice, where Jackie's practice was focused primarily on complex commercial litigation and bankruptcy, Jackie became a certified mediator in 1993 and since that time has devoted her professional career to a full time mediation practice.

She has mediated over five thousand cases, primarily in the areas of business, bankruptcy, workers' compensation, personal injury, and medical malpractice. Jackie, who has an AV preeminent peer review rating in Martindale-Hubbell, is a past member of the N.C. Bar Association Board of Governors; past member of the N.C. Dispute Resolution Commission; past Chair of the Standards and Advisory Opinions Committee of the N.C. Dispute Resolution Commission; past Chair of the Dispute Resolution Section of the N.C. Bar Association and editor of the 2003 edition of Alternative Dispute Resolution in North Carolina: A New Civil Procedure, a publication of the N.C. Bar Association and the N.C. Dispute Resolution Commission. Jackie has been a speaker at many N.C. Bar Association and N.C. Advocates for Justice seminars on dispute resolution, ethics, workers' compensation, and bankruptcy.  She is a recipient of the 2013 Lawyers' Weekly Women of Justice Litigation Practitioner Award; the Women of Justice Awards "recognize women across the state of North Carolina who have demonstrated leadership, integrity, service, sacrifice and accomplishment in improving the quality of justice and exemplifying the highest ideals of the legal profession."  She also has been selected for inclusion in The Best Lawyers in America for 2018 and 2019 for mediation.  

$325 administrative fee, $325 per hour of mediation for commercial cases; $300 administrative fee, $300 per hour of mediation for workers' compensation cases; $290 administrative fee, $290 per hour of mediation for all other cases.  Presently only mediating by Zoom.